Quality of work life is becoming an increasingly popular concept in recent times. Qwl is a process by which an organization responds to employee needs for developing mechanisms to allow them to share fully in making the decisions that design their lives at work. Discussed since the 1950s, quality of work life qwl has been identified as a personal reaction to the work environment and experience such as perceptions of control, satisfaction, involvement, commitment, worklife balance, and wellbeing in relation to someones job and organization, with no one generally accepted definition of the term. A study on quality of work life among employees in it sector. Ever since the concept of quality of work life qwl was first used over 30 years ago, a range of definitions and theoretical. This study on academic staff perception of quality of worklife and university goal attainment was designed to have some understanding of the qwl of university academic staff and to relate this understanding to their performance towards university goal attainment in the southsouth geo political zone of nigeria. Some of the important scopes of the quality of work life, according to walton, are. East west university ewu, bd abstract quality of work life is a critical concept with having lots of importance in employees life.
While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. Quality of work life qwl is generally associated with a series of objective organizational conditions and practices that enables employees of an organization to. Pose of the present study, the questionnaire was contex. A new measure of qwl was developed based on need satisfaction and spillover theories. A high quality of worklife qwl is essential for all organizations to continue to attract and retain employee. Quality of worklife qwl has strong theoretical underpinnings that can be traced back to sociotechnical systems theory. Quality of work life is turning into a progressively fashionable thought in recent times. General social survey 2010 section d quality of worklife module niosh 5. A high quality of work life qwl is a crucial issue for health care facilities to have qualified, dedicated, and inspired employees. Motivation and quality of work life among secondary school efl teachers sasan baleghizadeh yahya gordani shahid beheshti university, g. The quality of work life qwl is getting greater proportions, due to advances of studies on the subject, which was retaken in 1974 due to the global energy crisis and inflation. Labour considered as an important factor of production compared to the other factors of production such as land and capital drucker, 1993.
Employee quality of worklife survey eqwls this page may be omitted in reproduction limitation of rights and liabilities this survey questionnaire is. This study set out to investigate the relationship between quality of work life and teacher motivation among 160 secondary school english as a foreign language efl teachers in tehran, iran. It is identify the quality of work life in leopole apparels for. So, they should experience a better qwl to deliver high quality holistic care to those who need help. Empirical evidence from dhaka export processing zone. Managing work life balance a valuable quality of leadership is the ability to balance work and life. Among different specialties in health care settings, nurses have a major share among other health care providers.
Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. The data were collected in the month of jan 2014 feb 2014 scope of the study. A measurement scale for evaluating quality of work life. Quality of work life programs has become important in the workplace for the following reasons. Project report on quality of worklife pdf this project report may help you. It is evident from the history that direct studies on quality of work life started pouringin after the first paper presentation by davis in 1972 at arden house, us and thereafter, there was a greater pressure on quality of work life studies. This study is based on the assumption that a job is more than just a job. Work life doesnt merely means the facility provided to the employees during office hours. Quality of worklife questionnaire doc download citehr. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Recent studies show that fun at work also lowers employee healthcare and increases an employees overall quality of life. Almarshad college of business administration, northern borders university, saudi arabia abstract new strategies for attracting and retaining skilled workforce require organizations better evaluate quality of work life qwl of their. Hi, qwl can be define as the quality of relationship between employees and the total working environment.
The aim of this study was to determine the quality of work life qwl among faculty members of university of. Please read each statement carefully and decide how much you agree or disagree with it. A project report on quality of work life free download as word doc. A new measure of quality of work life qwl based on need. They make it clear that this is an aspect they value in others, too. A large number of publications by various authors reflect the interest in this grey area.
The basic objectives of quality circles are to develop and utilize human resources effectively, to develop quality products, improve the quality of work life and sharpen and utilize an individuals creative abilities. Kumuda tripathy a study on the worklife of bpo employees and the various human resource practices in a bpo a case study of convergys 11 k ramachandran and sudhir voleti 2004 business process 12 outsourcing bpo emerging scenario and strategic options for itenabled. In order to survive in the competitive market because of liberalization, privatization and globalization and to minimize the attrition. Quality of work life and organizational performance ilo. Having fun at work and improving quality of life has long been tied to improved employee engagement and productivity as well as employee retention.
Determinants of quality of work life among nurses working. A high quality of work life qwl is essential for organizations to continue to attract and retain employees. A study on quality of work life with special reference to leo pole apparels at coimbatore. The international journal of indian psychology issn 23485396 e issn. Quality of work life is a concept which talks about the overall focus on employee as a person rather than just the work done by himher. Quality of work life qwl is a relatively new concept which is defined as the overall quality. General social survey 2010 section d quality of worklife. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. It seeks to create such a culture of work commitment in the organizations which will ensure higher productivity and greater job. Some organizations view qwl as important, but do not formally link it to their strategic or business plans. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. The main purpose of this study is to understand what good quality work life means to.
Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. Sociotechnical systems theory maintains one must cooptimize both social people and technical equipment, the environment subsystems to not only improve worklife, but to also improve the organizations productivity. Ananalysis on employees of private limited companies in bangladesh by mohammad baitul islam. Niosh selected 76 questions that dealt with a wide assortment of work organization issues. The project has been undertaken in leo pole apparels at coimbatore. Worklife balance benefits to the organisation worklife balance benefits to the individual measured increase in individual productivity, accountability and commitment more value and balance in your daily life better team work and communication better understanding of what your individual work life balance is. Although, quality of work life qwl and quality of life qol has attracted the interest of practitioners and academic researchers alike, yet, the link of qwl and qol with happiness remains under investigated, in particular, for the millennial. Creating and maintaining a healthy workplace requires a supportive culture that clearly values employees and is trustbased.
The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment surveys and to establish benchmarks for future surveys. Legislation enacted in early 20th century to protect employees from risks inherent in job and to eliminate hazardous working conditions, followed by the unionization movement in the 1930s and 1940s were the initial steps. Individuals establish a pattern for their personal life. Pdf the paper seeks to understand the meaning and importance of the concept quality of work life. Quality of work life has always been up in studying organizational behaviour. Productivity and performance of an organization have a very strong relationship with quality of employee work life. This survey has a series of questions that relate to your experiences as a working member of your organization. This project related to quality of work life of an employee pdf download. Quality of work life is a critical concept with having lots of importance in employees life.
The measure was designed to capture the extent to which the work environment, job requirements, supervisory behavior, and ancillary programs in an organization are. International journal for quality research 73 314 issn 18006450 ts nanjundeswaraswamy1 quality of worklife of employees swamy. Relationship between quality of work life and work alienation. Objectives, areas of qwl the term quality of work life has appeared in research journal and press in usa only in 1970s.
Worklife quality defined, as the balance between an employees work demands and outside interests or pressures is a longstanding but everevolving area of corporate social responsibility. Those who enjoy their careers are said to have a high quality of work life, while those who are unhappy or whose needs are otherwise unfilled are said to have a low quality of work life. Good quality of worklife is necessary for an organization to attract and to retain skilled and talented employees. Wpshc has implemented a quality of worklife program that supports a healthy work environment for all of our employees, physicians and volunteers. This is usually interpreted to include how well the job contributes to their overall quality of life. This case describes the beginning of a quality of work life project in which. Quality of work life indicates a proper balance both in work and personal. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz.
A study on the quality of work life qwl among faculty members of. Quality of work life refers to the level of happiness or dissatisfaction with ones career. Conceptualization and empirical validation sultan o. Review of literature on quality of worklife article pdf available in international journal for quality research 72.
It focuses on the problem of creating a human working environment. Questionnaire on quality of work life of employees free download as word doc. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. Motivation and quality of work life among secondary school. The quality of work life or job quality is constituted by the set of work features which. How to establish quality of worklife in workplace global business. Various authors and researchers have proposed models of quality of working life also referred to as quality of worklife which include a wide range of factors, sometimes classified as motivator factors which if present can make the job experience a positive one, and hygiene factors which if.
There is an impressive contribution by technical institutions to the development of technology and economy of our nation. Quality of working life qwl describes a persons broader employmentrelated experience. It takes into consideration the sociopsychological needs of the employees. There are different steps involved in the development of quality. Quality of work life and organizational performance.
Quality of work life could be a thought that talks regarding the general concentrate on the worker as an individual instead of simply the work was done by himher. Quality of work life australian journal of business and. The study undertaken explored the factors of quality of workinglife experiences in organizations. Quality of work life is considered to be a philosophy as it is rooted in strong humanistic values. Pdf understanding quality of work life in contemporary world. Quality of work life to enhance faculty and staff opportunities for a constructive, productive, and positive work experience. The concept of work life balance the term work life balance work life balance was coined in 1986 in. It basically talks about the methods in which an organisation can ensure the holistic wellbeing of an employee instead of just focusing on workrelated aspects. A high quality of work life qwl is essential for all organizations to continue to attract and retain. It comprises of all the collective feelings, which reside in the mind of the employee,while he works in the organization,he is in the office or away from it.
Quality of work life qwl definition, nature, scope and. Quality of work life is an employees self reported satisfaction with a job. Half of the questions in the quality of worklife qwl module were taken directly from the 1977 quality of employment survey, allowing comparisons of worker responses over a 25year period. Quality of work life qwl is defined as the extent to which an. It is a derivation of the total quality which was developed in japan from 1980, where management techniques have been inserted in order to ensure it. Quality of work life meaning, definition, principles. The term quality of work life qwl aims at changing the entire organizational climate by humanizing work, individualizing organizations and changing the structural and managerial systems. These attitudes and behaviors affect costs, productivity, profits and hence the market value of the firm stock. Quality of work life efforts are systematic efforts made by an organisation to give its employees a greater opportunity to affect the way in which they do their jobs and the contributions they make to the overall effectiveness of their organisation. Questionnaire on quality of work life of employees. Qwl is a comprehensive program designated to improve employee satisfaction.